Buyer's Guide

What to consider when choosing a system - Most businesses would agree that their communication capabilities - with clients, with co-workers, with vendors - are critical to productivity. Buying a telecommunication system, therefore, is a decision that entails some thought and input from key personnel. This guide is intended to help you consider important facts so that you may choose an efficient yet cost-effective tool for your business.

Items for Consideration:

• Does your company provide any of the following products or services?
  • retail sales
  • computer hardware or software
  • consultant or business services
  • technology solutions or equipment
  • restaurant/food/beverage
• Do you use Internet access for reference or email?
• Would you prefer a free on-site demonstration of phone and voice mail system choices?
• Does your company provide any free services or products?
• Besides phones and/or voice mail, what office tools or systems do you currently employ?
• How many associates do you employ?
• What is the volume of inbound calls? Outbound calls?
• What is the type and size of your company?
• Do you communicate within your office by memos, messages or calls?
• Do you have a need for more than one person to access centralized computer files?
• How many lines do you currently use including phone, fax and modems?
• How many phone calls need to be handled at a time?
• Would you use an auto attendant feature to direct calls?
• Do you require integration between computers and telephones?
• What is your projected growth?
• What existing hardware do you currently have?
• Would you prefer to stagger future upgrades?
• Do you prefer flexible digital technology or simpler analog connections?
• Would you desire training sessions?
  

Beginning by answering these questions might help to focus on what features may be useful and what technology is best for your situation.

For instance, if you have restaurants or food outlets you may need Voiceover IP that allows separate locations to speak to each other without the expense of long distance charges. Or, if you are a retail sales company you may need a larger system with more lines and features to support your team of representatives. Or, if you are a technology business you may need state-of-the-art systems to reflect your own corporate philosophy.

These products are appropriate tools for virtually all businesses, small to large.

In any case, your phone/voicemail/data/video communications systems and connections are critical to your company's efficiency and productivity. Please call for a free demonstration.

990 Park Center Drive, Suite C, Vista, CA 92081-8351 760-598-6233 - 800-941-9994 FAX (760) 598-6307 sales@teltechplus.com