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Business phone systems, network cabling, IT services, maintenance and repair

Product Catalog

Phone Systems

Voice Mail Systems

Call Accounting & Management

Paging Systems

On-Hold Messaging

Cabling

Information Technology Systems

Accessories

PHONE SYSTEMS

TRIAD Family
Highly flexible family of phone systems that are expandable up to 348 ports. Powerful features include Caller ID, 8-party conferencing, call screening, speed dial, conversation recording, easy programming, and digital architecture.
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XTS
Compact, stackable, scalable architecture configured as one cabinet up to 136 ports, 2 cabinets up to 280 ports, and 3 cabinets up to 376 ports. 2001 Product of the Year Award from Communications Solutions magazine.
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Starplus Family
Best suited for small to medium-sized growing businesses, this system allows easy connection with traditional equipment such as fax, modem, credit card verifier, cordless phone or answering machine.
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VOICE MAIL SYSTEMS

Digital Dispatch
Digitally integrated system with highly desirable features including unlimited number of mailboxes, auto attendant, multiple menu routing, Smart Transfer, in-house paging, and dial-by-name. Windows-based administration for easy set-up and programming.
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Analog Dispatch
Auto attendant, unlimited number of mailboxes, 35 hours of storage, set-up and administer using telephone or PC, call queuing, and Park and Page option.
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MiniVoice
Entry-level system offering 32 mailboxes and the most frequently used features including auto attendant, remote programming, password protection, and temporary greetings.
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PathFinder
This advanced Interactive Voice Response system creates a link between a person and a computer via the telephone. PathFinder constructs a unique response by combining pre-recorded words and phrases into complete messages based on the specific request made. Windows-based administration, unlimited navigation menus, fax response, Internet access, and multi-lingual capabilities are advantageous features.
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CALL ACCOUNTING & MANAGEMENT

CallAnalyst
Measure productivity, manage costs and monitor toll fraud. CallAnalyst tracks and analyzes telephone traffic, spots excess usage problems, and provides opportunities for operational improvements.
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Discovery ACD
Windows-based, automatic call distribution software consolidates information on all call center activities. Visuals are simplified with color coding. Management can view agent status, call queue, longest wait time, calls answered and calls abandoned. Offers dozens of report templates that measure inbound and outbound call activity so that service levels and staff requirements can be analyzed.
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Discovery Link
Link a telephone system with many popular contact management software packages. Dial out from a PC, display contact record from a database with incoming call, open a call journal automatically, and log call activity.
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PAGING SYSTEMS

Bogen
Amplifiers, intercoms, horns, speakers, noise sensor, accompanying hardware, etc.
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Valcom
One and two-way paging, speakers, horns, power supplies, volume control, etc.
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ON-HOLD MESSAGING

Info-Hold
Eight customized messages written by professional copywriters, read by professional voice talents and studio recorded. 24 pre-recorded messages in starter disc library. Accumulate a library of messages and program which tracks you want to play, when you want to play them.
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INFORMATION TECHNOLOGY SYSTEMS

Network Switching-Optimize and control data flow

1. Unmanaged Fast Ethernet Switches
Affordable and reliable wired networking at 10/100 speeds without the complexity of management.
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2. Managed Fast Ethernet Switches
Automatic prioritization of real-time or critical data.
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3. Gigabit Ethernet Switches
Boost bandwidth with a high-performance and cost effective platform. Prioritize critical data traffic.
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Network Routing
Enhanced security, low cost of ownership, proven reliability. Solutions to the tremendous increases in network size, complexity, and bandwidth needs.
Modular access routers offer a broader set of connectivity choices and protect legacy system investments as network needs evolve.
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Network Firewall
First line of defense against Internet security threats.

1. Home/Telecommuting
For telecommuters, home offices, and small branch offices.
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2. Small-Medium Businesses, Education and Government Facilities
For large branch offices, small to medium-sized businesses, schools, small universities, and government facilities.
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3. Medium-Large Businesses, Education and Government Facilities
For mission-critical network security for medium to large-sized businesses, branch offices, large schools, universities and government facilities.
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Additional Options

1. Content Filtering
Automatically enforce acceptable use policies.
Filter using keywords, time-of-day, trusted and forbidden domain designations, and file types.
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2. Virtual Private Networking
Provide companies with reliable and secure remote access to the corporate network for branch offices, telecommuters, and mobile users.

 
  1. Remote to Site
Individual PC to VPN server at main office.
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  2. Site to Site
VPN connection between offices.
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  3. VPN Authentication with Digital Certificates
Identify and authenticate a VPN user before granting access to the network.
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3. Vulnerability Scanning
Automated assessment of security vulnerabilities. Generate detailed reports of security weaknesses and receive guidance on how to address the risks.
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4. 8X5, 24X7 Support
Technical support, exchange replacement for defective hardware, software upgrades and updates.
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5. High Availability
A backup device mirrors the primary/production device to provide seamless failover for business continuity and disaster recovery.
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6. Network Monitoring
Management tool to monitor network security and firewall activity. Produce graphical, comprehensive reports on demand. Easy Windows-based access.

 
  1. Single Firewall
viewpoint reporting sytem.
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  2. Multiple Firewalls
global management system.
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Custom Designed Servers & Workstations
We can gather the specific requirements and provide solutions for current use and future upgrades. All systems are expandable, provide full tolerance on several levels against hardware failure, and offer high quality software.

 

CABLING

Racks
Self supported or wall mounted. Single or multiple shelf enclosures provide access for cabling. All-aluminum construction minimizes weight for ease of handling. Three color options. Numerous types of shelves, trays, and other accessories.
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Cable Management
Wide variety of flexible horizontal and vertical cable managers. Streamline and support your entire telecommunications infrastructure. Create an organized environment. Moves, adds, and changes can be quick and easy. Quality will maximize long-term performance.
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Patch Panels
Snap-in capability allows for custom configuration of panels to suit the particular application. Cutouts allow terminated couplers to pass through panels from front to back or back to front. Available for multimode and singlemode fiber, Cat5e, Cat6, and Cat3.
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Patch Cords
Premium stranded cable that meets each category's specifications. 100% factory tested. Available in several colors with or without a colored boot.
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Jacks
Surface mounted, compact, easy-to-install. Breakouts on three sides for cable/raceway entry. Available in black, white, gray, ivory and light ivory.
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ACCESSORIES

Telephones
Standard features include a handset volume button, data jack, message waiting light, redial button, flash button, desk/wall mount, and ringer control switch. Backed by a 5 year standard manufacturer's warranty.
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Speaker Phones

1. Basic 8-button
Equipped with 7 fixed and 8 feature buttons, plus a fully integrated speakerphone.
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2. Executive 24-button
Ideal for executives and receptionists, this unit offers 12 fixed and 24 feature buttons. This phone is integrated with a speakerphone and LCD display.
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3. DSS Console
Added to a basic, executive, or elite phone achieves an additional 48 buttons to support an attendant or receptionist position.
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4. Elite Large Screen
One-touch access to an interactive menu of commonly used features such as Do Not Disturb, last number redial, voice mail, on-screen name directory, speed dial and call park.
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Cordless Phone

1. The Wanderer
Access to key system features such as mute, conference, speed dial, transfer, redial, flash, and hold. Twenty-four hour stand by time. Forty channel scan automatically searches and selects the clearest channel for the highest quality transmission. Mobility range of 40 to 100 feet.
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2.

Engenius SN-920 Ultra
Longest range, two-way radio, call transfer / forwarding / hold / mute / flash, Caller ID, Digital spread spectrum (DSS) technology for privacy and clarity, rapid charger, optional indoor / outdoor external antenna for optimal coverage.

Headsets
High-quality, ergonomically designed headsets and amplifiers. Terrific sound quality and all-day comfort including the classic best-selling headset of all time.
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Tel Tech Plus
990 Park Center Drive, Suite C, Vista, CA 92081-8351
760-598-6233 - 800-941-9994
FAX (760) 598-6307
sales@teltechplus.com