IT Services

Design Services | Phone Systems | Voicemail | Cabling | IT Services | Maintenance & Repair | Data Centers | Outside Plant Construction

IT Services

Expertise in design, experienced technicians,
and high quality components are essential
to achieving positive results.

Tel Tech Plus will create or enhance your company's information environment. Given your requirements, we will conceive, plan, install, and configure the complete workstation, server, and network architecture plus security and wireless access. These systems are fully scalable for different size businesses-from small offices to large corporate campuses and their branch offices. We offer consultation and services including:

• Structured Information Environment
• IT Projects and Maintenance
• Why a Server?
• Stop Computer Threats
• Telecommute with Control
• Public Wireless Access

Structured Information Environment

As thriving businesses grow, sometimes the need for a properly designed network/server system that can support this growth is overlooked. Benefits of a professionally configured office network are numerous:

• Increased communication between staff, clients, and vendors
• Centralized information storage and distribution
• Complementary systems are standardized
• Secure remote access to your office's computer systems
• Work anywhere with secure, high-speed wireless networking

Tel Tech Plus offers these benefits through the design and implementation of the following systems:

Give your office the tools to succeed.

IT Projects & Maintenance

The IT Services division's primary focus is on comprehensive design and installation of corporate networks with a realistic viewpoint regarding security in today's technological environment. In addition, Tel Tech Plus also offers services for:

Unplanned Computer Problems: Tel Tech Plus also maintains existing systems by providing call-in dispatch of experienced field technicians for unexpected computer troubles. We are there to help when things go wrong, for computers are legendary for misbehaving, and frequently, at the worst possible times.

Short-term Projects: Our competitive rates complement our technical expertise to make it cost-effective to let us complete your company's smaller projects and/or create in-house efficiencies so businesses can be more productive, streamlined, efficient and, therefore, more competitive.

Complete Outsourcing: Many of our clients have also found that it is more cost-effective to completely outsource their IT needs instead of attempting to band-aid their way through. In this longer-term scenario, Tel Tech Plus offers as-needed, as well as block time rates, where we will commit to visiting your location for a prescribed number of hours each week helping out during unplanned emergencies, but also performing the necessary monitoring and maintenance. It is this small investment in IT services that brings the big payout in profit - your company can focus on making money because we focus on making sure your company's computer systems work.

Use our technicians for your growth-oriented computer system wish list or for short-range everyday IT needs. In either case, our responsiveness to the customer is our commitment and priority. Please see our references list in this site for affirmation.

Why A Server?

How important would it be to your business's productivity and office equipment investments to be able to share common files, share printers, and provide email access to all your workers electronically and automatically? While servers are becoming the
norm for even small businesses, it never hurts to be reminded of their significant benefits to an office's efficiency, professionalism, and overhead costs:

• Reliable uptime
• Increased speed
• Shared files and equipment
• Expandability
• Centralized databases and email
• Fault tolerance of hardware failure
• Business continuity AKA disaster recovery preparedness
• Centralized backup

To complement our cabling infrastructure services, we have a fully staffed IT Division that can set up, integrate, and maintain the complex systems of PC's, hubs, servers, routers, firewalls, and online access that is invaluable to vital growing companies. We maintain MCSE certifications to ensure the most knowledgeable, updated, and experienced technicians work on your critical information systems.

Redundant office equipment is costly and inefficient. Your return on investment can be measured the first time you add a new workstation or purchase another printer. Combined file, email, printing, and database servers can reduce future assets purchases, increase staff productivity, and enhance communication between your customers, staff, and vendors with a single server handling all four roles.

Stop Computer Threats

Viruses, hackers, Trojan horses. Is the threat real? Definitely. The damage from these predators can be huge: files lost, computer systems becoming inoperable, and sensitive and confidential data stolen. But with a small investment in software and/or hardware and the appropriate supervision, your company can bullet proof itself to stop 99.99% of these malicious programs before they can cause damage.

Tel Tech Plus offers a comprehensive product line of security devices and software to virtually eliminate these common threats.

We provide a consultative approach to each customer's specific scenario so that the security solutions we recommend are efficient yet cost effective. Once the safety measures are in place, your corporate and intellectual property is secure, your employees can work from the field with confidence, and your institutional information is protected.

An investment in security can pay itself back by avoiding only one attack. Don't wait until it's too late.

Telecommute With Control

More and more businesses are allowing employees to work from home and, in fact, MUST have uninterrupted communication with some key personnel while traveling or otherwise away from the office.

Successfully managing a telecommuting program takes specific provisions:

• Enhance network security while expanding telecommuting deployments
• Prevent non-secure home networks from compromising the corporate network
• Protect telecommuters from damaging worms and viruses
• Deliver policies for constantly changing telecommuting programs

Tel Tech Plus has effectively managed their own growing telecommuting force by establishing several lines of defense against inadvertent vulnerabilities to the corporate network as well as against destructive hackers and viruses.

The keys to this necessary control are:

• Expanding cost-effectively the future changes to telecommuting deployments with VPN concentrators.
• Impelling corporate-level security at each remote site using auto-updated anti-virus content filtering and firewall applications.
• Separating the telecommuter's work connection from their home network eliminating interference into the corporate network.
• Managing company security policies for all telecommuters when policy and/or organizational changes occur.

Tel Tech Plus's expertise handling these and other types of IT services have been proven to be highly proactive in saving businesses from potentially costly vulnerabilities to their corporate network and from expensive mistakes in equipment purchases. Our MCSEs and CCNAs can help your company find the best solution. Effectively managed telecommuting programs can be a viable option for all businesses. Invest a little in the appropriate enhancements to gain a lot of return on investment.

Public Wireless Access

Is your business open to the public? Would you like to draw more customers and have them stay longer? Is your business a:

• Restaurant
• Airport
• Hotel / Motel
  
• Shopping Mall
• Conference Center
• University

A growing trend in high-traffic retailing is to establish public wireless access points at convenient business locations. New and regular customers with VPN capability would then come to get connected to the Internet and to their corporate office network, staying longer at your business and increasing revenues.

A business's benefits include:

• Increased customer traffic and length of visit
• Enhanced company image by offering an advanced technological edge
• Increased revenue from the wireless Internet service provider
• Advertising opportunities on the provider's Sign On page

Tel Tech Plus's IT Division has the expertise to survey your location, recommend the configuration appropriate to your site, complete the installation, and perform future maintenance and changes. Our management and technicians are fully trained in site survey and deployment of wireless LANs. We maintain certified CCNAs on staff to provide the necessary experience to establish this type of wireless access point for public use.

Attract new clientele and keep your regular customers coming back by providing this convenient remote connection service-and watch your customer traffic grow along with your revenues.

Expertise in design, experienced technicians,
and high quality components are essential
to achieving positive results.

Click here to email us for additional information

990 Park Center Drive, Suite C, Vista, CA 92081-8351 760-598-6233 - 800-941-9994 FAX (760) 598-6307 sales@teltechplus.com