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Business phone systems, network cabling, IT services, maintenance and repair

Products And Services

Design Services | Phone Systems | Voicemail | Cabling | IT Services | Maintenance & Repair | Data Centers | Outside Plant Construction

Voicemail

  • Digital Dispatch - Digitally Integrated Voice Processing System
  • MiniVoice - Voicemail Messaging System
  • PathFinder -- Advanced Windows-Based Messaging System

Digital Dispatch - Digitally Integrated Voice Processing System

Digital Dispatch is a digitally integrated voice processing system designed to provide technology with the most desirable features in a compact, cost effective package. This system is a solution for Digital voicemail products and solutionssmall to medium-sized companies and includes extensive flexibility for expansion. Because Digital Dispatch is a digitally integrated system, there is no need for single-line telephone boards and associated hardware, adding to its cost effectiveness.

Digital Dispatch also offers several ways to manage communications efficiently without a live receptionist. Auto attendant, menu routing, smart transfers and dial-by-name features provide a superior customer service tool to a business by distributing incoming calls in a prompt and efficient manner. Callers may be greeted professionally and offered as many options as needed to get the caller to the right person.

Administration of the Digital Dispatch system is straightforward using a Windows-based software interface. Set-up screens guide you step by step so administration is effortless. Programming can be done from a telephone set, on or off site. Mailboxes, message waiting, transfer set-ups and time-of-day greetings are automatically implemented making system management easy and fast. Tel Tech Plus consultants gladly offer a free demonstration of the systems we install prior to bidding on a project.

Managing the demands of a business's incoming phone calls is vital to keep your customers returning and effectively maximize the company's growth potential. Digital Dispatch combines all of today's necessary features such as Caller ID, time synchronization and smart transfers to enable your business to handle incoming calls smoothly and efficiently.

Digital Dispatch Features

  • Unlimited number of mailboxes
  • Time sensitive greetings
  • Multiple menu routing
  • Auto attendant
  • Caller ID with phone number
  • Smart Transfer
  • Automatic fax detection
  • In-house paging
  • 70 hours of voice storage
  • Dial by name
  • Simple set-up by phone

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MiniVoice - Voicemail Messaging System

Cost effective, auto attendant, unlimited mailboxesThe MiniVoice is a voice mail solution that is targeted to small businesses that require only the most popular and frequently used features. It is a cost effective, 4-port, user-friendly system that offers 32 mailboxes and up to 1.5 hours of message storage which may be expanded to 64 boxes and 4.3 hours of storage capability. As an entry-level system, MiniVoice provides the essential tool that allows your customers and clients to access your business quickly, at busy times, and during off hours.

MiniVoice Features

  • Easy to use and install
  • Time, date and sender information
  • Password protection
  • Delete, reply, save or skip messages
  • Auto attendant
  • Remote programming
  • Pager notification
  • Easy prompts for user guidance
  • Expandable boxes and storage capability
  • Send copies of messages
  • Send messages to multiple destinations
  • Record a temporary greeting

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PathFinder - Advanced Windows-Based Messaging System

As a stand-alone system, PathFinder is a highly sophisticated and complete messaging system. It integrates easily with most popular business telephone systems and is expandable up to 200 ports. Features include:

  • Advanced Auto Attendant - operator-free call reception and transfer for any, all, or selected lines and times of day to accommodate your business criteria
  • Navigation Menus - unlimited number of audiotex and navigation menus, to suit both simple and complex business scenarios
  • Administration Advantages - Windows-based programming screens, remote access, easy reporting, and upgrade capabilities
  • User Benefits - message speed and volume control, date and time stamp, multiple greetings, personal distribution lists, call screening, message forwarding, and paging capability

When connected to a Local Area Network, PathFinder becomes a next generation communications center, or "server". Additional optional modules are then available to implement more progresssive features.

  • OneLook Unified Messaging - all messages (voice, e-mail, and faxes) are received in one convenient location, the user's e-mail inbox, integrating with common e-mail applications such as Microsoft Outlook and Outlook Express
  • Desktop Call Control - powerful tool that enables users to interact with an incoming call from their desktop PC prior to answering the call. Users then have a variety of options to choose from in handling the call.
  • Desktop Mailbox Editor - administrative tool that allows users with a sound card and microphone to customize their mailbox greetings from the desktop. A user may even listen to a voicemail message and reply with an e-mail message.
  • Point-to-Point Messaging - fax and voice messages can be shared over a LAN, WAN, VPN, or Internet network reducing long distance charges and increasing efficiency for inter-office communication, similar to Voiceover IP.
  • Text-to-Speech - e-mail messages can be read to a user over the telephone using a synthesized voice, including where, when, and who the e-mail came from.

Tel Tech Plus, as a dealer, consultant, and installer for Vodavi's telecommunications products, fully supports the manufacturer's warranties and provides technical support for their systems. As an added value, our consultants will provide a free demonstration of the phone and voice messaging systems at a business's convenience prior to bidding on a project.

Click here to email us for additional information


Tel Tech Plus
990 Park Center Drive, Suite C, Vista, CA 92081-8351
760-598-6233 - 800-941-9994
FAX (760) 598-6307
sales@teltechplus.com