Products
And Services
Design
Services | Phone Systems
| Voicemail | Cabling
| IT Services | Maintenance
& Repair | Data
Centers | Outside
Plant Construction
Maintenance
And Repair
Click
here for Customer Support
 Most
things in business are ever changing and constantly
in need of some attention. In the case of your telecommunications
system, this could mean:
- A phone
set or incoming line are not working
- You are
adding a new customer service representative
- A workstation
is not communicating with the network
- You are
moving your company to a new location
- A power
outage deleted your voicemail programming
These and
many other examples of every day phone and network issues
should not put your company on hold and stall your productivity.
Tel Tech
Plus, Inc. will complete normal phone and voicemail
maintenance such as moves, additions, and changes to
your existing phone and network system. Our experienced
technicians also troubleshoot and repair equipment and
cabling problems on products made by:
AT&T
- VODAVI - INTERTEL - COMDIAL
LUCENT
- TOSHIBA - NITSUKO
Our labor
rates are highly competitive and reflect our commitment
to our customers by providing cost effective solutions
for phone and network maintenance and repair. Economical
regular maintenance and upgrades can mean that you further
enhance the value of your telecommunications system.
Other low discount bargain phone companies will not
have your company's best interests in mind when they
make repairs to systems that they are not familiar with.
Consider our well-trained and experienced technicians
for future phone and network systems maintenance and
repair.
Remote
Programming Package
If you are
a believer in the expression that "Time is money"
then you are the perfect customer for remote programming
of your telephone and voice mail systems. Simply stated,
remote programming enables a phone technician to remotely
access your phone system and program any feature available
on your phone. Additionally, it allows the technician
to backup your phone system and voice mail databases
to avoid lost information due to power outages, computer
problems, and many other common everyday occurrences.
Remote Programming
offers numerous benefits to the customer:
- Decrease
the cost of regular phone and voice mail maintenance
- Avoid
time delays in completing this common maintenance
- Perform
centralized backup storage of database programming
- Restore
lost data quickly and efficiently
If your company
has high personnel turnover or you require a technician
to make program changes quite often, remote programming
can save you money. Why pay the cost of an on-site service
call for minor program changes when you have an option
in the Remote Programming Package to pay a little more
than half the price of an on-site service call, and
then be billed in half hour increments thereafter? The
bottom line is that remote programming can save you
almost half the cost of a service call.
If you call
for a technician to come to your office, that technician
will have to be scheduled. There is no guarantee that
you will see the technician the same day or even the
next day. With remote programming, we can usually have
a technician solve a programming problem the same day.
You get the work you requested done quicker and at a
lower rate than if a technician were to come on site.
Besides saving
you time and money, we can provide you peace of mind
through remote programming. We are able to backup your
phone system and voice mail databases in the event that
you lose them. With the backup, we are able to quickly
reinstall the databases and get you and your business
in touch with your customers and vendors. This little
bit of insurance can make a big difference in your daily
business operations and how you stay competitive.
The only
added equipment necessary is a modem unit that corresponds
to your existing phone system. It is easy to install
into your system and will add a measure of stability
to your customized programming sequences while reducing
your maintenance expenses. Remote Programming is
an economical add-on feature to voice and data communications
systems.
Service
Requests On-Line
Part of Tel
Tech's commitment to keeping satisfied customers is
to help our customers expedite the process when arranging
for needed equipment, cabling, or programming assistance.
We have provided an on-line request form that, when
submitted, will be forwarded directly to our customer
service department. Click
here for customer support
Maintenance
Agreement Contract
Many businesses
prefer to include maintenance costs into their annual
budgets. In order to know what these costs might be,
Tel Tech Plus can also implement an annual Maintenance
Agreement Contract to cover labor and parts for any
adjustments and/or repairs necessitated by normal usage
 of
equipment. Our competitive and economical rates for
this Maintenance Agreement Contract are based on the
existing phone and/or network system in place. Our range
of expertise includes products made by AT&T, Lucent,
Vodavi, Toshiba, Intertel, Nitsuko, and Comdial.
Tel Tech
Plus is genuinely proud of our professional reputation
for superior design and quality installations of voice,
data, and video communications systems. Our Reliability
Report reflecting no complaints with the Better Business
Bureau of San Diego and Imperial Counties documents
our reputation for satisfied clients. As a member of
the Better Business Bureau, we will comply with their
high standards of membership. Please contact any of
our varied clients listed in the reference section for
input from other professionals.
Click
here to email us for additional information
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990
Park Center Drive, Suite C, Vista, CA 92081-8351
760-598-6233 - 800-941-9994
FAX (760) 598-6307
sales@teltechplus.com
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